Printer / Kiosk / POS

Installation and Configuration of Printers

With Skanom Printer, you can run thermal printers with high flexibility.

1. Download the Printer application here:

   • Windows 10 or newer: https://app-downloads.skanom.com/skanom-printer-setup.exe
   • Windows 7: https://app-downloads.skanom.com/skanom-printer-setup-win7.exe

2. Install the application

   • Accept the application by clicking Yes
   

3. Open the Skanom Print application from your Desktop

4. Log in to your menu

5. Verify that the status is "Connected"

Add and Configure Printer

Visit https://portal.skanom.com/settings/printers for printer configuration.

If you have installed the application and logged in, you will see your computer in the list.

1. Click "Scan Printers"
2. Click "Add Printer"
3. Select from the list the printer you want to put to use
4. Enter an identifier name for the printer
5. Select the purpose of the printer
   • Receipt: prints all order information (non-fiscal)
   • Kitchen/Staff: prints minimal information and only the product list (without prices and other details). Suitable for sending the order directly to the Kitchen, Bar, etc.
   • Kiosk: prints all order information immediately after the order is made. Suitable for Kiosks with touch screen/iPad/Tablet and with a printer connected directly to the kiosk.

Filtering by Categories and Order Type

You can configure printers to print only certain product categories or only certain order types:

1. Filtering by Categories (only for Staff/Kitchen Printer)

If you have more than one printer on site, e.g., in the kitchen and bar, you can split the orders:

• Select the printer purpose as Kitchen/Staff
• In the Print only these categories list, select only those categories that this printer will print.
• If no category is selected, the printer will print all products.
• If an order does not contain any product from the selected categories, the printer will not print at all (no empty paper is printed).

2. Filtering by Order Type (for all printers)

You can choose to have a printer print only certain types of orders:

• Eat In (In restaurant)
• Takeaway (To go)
• Delivery (Home delivery)
• If no order type is selected, the printer will print all types.

Printer Configuration for Kiosk

1. Select Kiosk Printer
2. Enter an ID in Kiosk ID. This ID is important and must be unique for each kiosk if you have multiple kiosks
3. Save
4. In the list, you will have the address that you must set in the kiosk

Kiosk Configuration

For Microsoft Windows only!

1. Search for Other Users in the Start menu
2. In Set up a kiosk, click Get started
3. Enter a name for the user, e.g., the business name
4. Select Microsoft Edge
5. Select As a digital sign or interactive display
6. Enter the address Kiosk URL
7. Select 10 hours in Restart Microsoft Edge
8. Close and restart Windows